BSH´s Northern European Customer Services organization won the BSH Global Customer Service Best Practice Award 2019. With regards to that, ADM was recognised for the new solution they created, which will be enhancing the current Bosch Home Appliances Customer Service booking environment. The new solution was tested successfully in Northern Europe and will be implemented globally.
Last week, Amazon announced that its machine learning service Amazon Personalize, which is focused on helping developers create individualised recommendations on their platform for their users, has now become generally available – although initially in certain regions only. This is a huge opportunity for companies who wish to bring a more personalised approach to one or more parts of their business, which according to research, is definitely something that companies should be focusing on more as they look towards the future.
As one of those modern cliché sayings goes, data is the oil of today’s world. But that does not just mean the earning potential found in data. Above all, it means understanding the fact that just like unprocessed crude oil is relatively useless, so is unanalysed data.That is why a lot of SMEs have huge amounts of data stored in various systems or outdated data warehouses.
At the end of last month at the re:Invent 2018 cloud technology conference, Amazon announced new AWS services which will change the current understanding of the world of hosting. Klemens Arro, the head of ADM Hosting, Amazon’s only consultation partner status firm in Estonia, summarizes what the hosting giant will soon be offering its clients.
As the cloud is a basic component of the Internet of Things (IoT) and it will be increasingly developed by artificial intelligence, the IoT will become more and more intelligent, ultimately changing into the IoE or Internet of Everything, writes ADM Hosting Managing Partner Klemens Arro.